Solid Care | Managed IT Solutions

Is your organization ready to benefit from a support model that helps you focus on your business? Solid Networks provides unlimited Managed IT Solutions to small and medium businesses with 10 to 200 employees. With Solid Networks’ simplified approach and pricing it is now easier than ever to leverage the resources of an enterprise class IT department. Solid Networks partners with progressive companies and organizations that know the importance of technology and want to get the most out of their IT investments.

As a Certified California Small Business and a Microsoft Small Business Specialist, we focus on addressing your technology challenges which includes desktops, laptops, Servers and Storage. Contact your Solid Networks representative, or email [email protected], for a quote for storage, upgrades, and follow-on support.

Program Elements

The Solid Networks solution has four main focus areas through which we achieve optimal technology infrastructure performance for each of our partners specific needs.

With Proactive Technology Management we are able to resolve most issues long before they have any impact on your ability to conduct business. We accomplish this using our customized toolsets that continually monitor systems against acceptable thresholds and alerts. In addition to systems monitoring we fully automate patch management and desktop optimization through a collaboration of programs that will run during the night so as not to interfere with employee productivity.

Our Reactive Support Services include unlimited Help Desk support, Issue isolation and resolution, along with a customer portal allowing you to open support tickets as soon as you are aware of an issue. And if we can’t resolve an issue remotely it will be escalated to an on-site resource.

Network Administration by a technical resource to ensure best practices are being implemented as well as consistent ongoing review of centralized service reports.

And finally, Technology Consulting with a dedicated Virtual Chief Information Officer (VCIO) to guarantee your understanding of the impact your future technology decisions may have on your business. Combining this understanding with accurate budget planning and design desk resources gives you the knowledge and confidence to overcome your competition as you leverage the most effective, up to date, cutting edge technology possible.

Solid Networks’ Managed IT Services Key Benefits:

• Cost-Effective and Predictable IT Budgeting
• Freedom to Focus on growing your Business
• Fully leverage existing IT Infrastructure & Resources
• Increase Employee productivity & efficiency
• Maximize IT investments preventing unnecessary spending
• The peace of mind that only comes with over 100 years Industry Expertise at your fingertips

Your Experienced, Professional, Full Service IT Department

It is no secret that Information Technology (IT) is now a vital component to every business. It is critical not just in day-to-day operations but will define the strategic growth and future success of your business. The question is, who can you trust to manage something so critical, so important? Solid Networks Managed IT Service is fueled by certified and experienced technicians who will be bringing you the Reliable, Resourceful, Proactive, and Personable IT support for a small monthly investment. Founded by a group of independent technology consultants in May of 1999 Solid Networks quickly became the premier high tech consulting and services company in California’s Central Valley. This was achieved by retaining the most experienced industry certified engineers available while maintaining the strictest standards in continued education, certification, and skills development.

The Value of Solid Networks’ Managed Services

Having an entire IT department complete with Virtual Chief Information Officer (vCIO), Network Manager, Network Administrators, Help Desk staff, and Purchasing Manager finally gives you the freedom to focus on what really matters to you, growing and developing your business. And while you focus on your core business, Solid Networks enterprise level IT department is working for you at an investment that is far less than it would cost you to hire just one entry level IT person.

Solid Networks’ Approach is Simple and Will Immediately Deliver Increased Performance, Security, and Reliability

Technology can be thought of on a continuum beginning with the proper infrastructure and ongoing maintenance. Once the foundation of your technology is in place the focus shifts to increasing employee productivity and efficiency. Many businesses never reach the top of the pyramid, and never realize the dramatic effects that technology can have on achieving business success. Solid Networks will work with you to review your business goals and ensure the right technology is in place to allow your business to succeed.

Client Industries

Solid Networks currently provides services nationwide to thousands of users and hundreds of small and medium size businesses in a variety of industries including:

• Law Firms
• Medical Firms
• Technology Companies
• Real Estate Firms
• Non-Profit Organizations
• Contractor Companies
• Advertising Agencies
• Investment Firms
• Consultants
• Accounting Firms
• Agriculture Companies
• Architects